Take the first step and we will help you with the rest.
Our support services are free of charge and available for all veterans, from all branches of the military, regardless of rank, unit, service record or age.
They are also available to support partners and families. We also offer support to serving personnel.
We are here for you. You are not alone. We understand.
Step 1
Get in touch
You can get in touch by filling in our online form.
At this stage we only need basic information from you so that we can get back in touch with you within 24 hours. We will ask for your name, email address, telephone number, military status and reason for seeking help.
Step 2
Finding you the right support
To help you get the right support, we will have an initial conversation with you to find out more about you and the issues you are currently experiencing.
To provide you with the support you need we will need you to complete an Intake Form. We can
offer guidance and help with this. Whilst we want to help everyone who gets in touch there may be
occasions where your needs would be better met by other organisations. We will help you access their support.
Step 3
Online therapy or support
Once we have all the information necessary from you, depending upon your needs, we will be able
to allocate you a therapist or mentor who will contact you to organise a time for an initial
consultation.
You and your therapist or mentor will work together to create a care plan and your sessions will
start soon after. Your support sessions take place online, generally Zoom and we are able to be
flexible with times and availability. There is no set limit on the number of sessions you can have.
They will continue for as long as necessary.
We understand that, even after your sessions end, there may be times when you need support.
You can ask for ongoing support as long as you require. Should you find yourself needing help after your sessions end, you can get back in touch with us using our online form. Whenever you need us, we are here to provide you with the help you need.
You can contact us at any time by filling in our online form.
We are not a crisis or emergency service
but we want to ensure that you get prompt and appropriate help. If you need support urgently, you should:
Go to the nearest A&E or dial 999
Contact any of the following:
your GP for an emergency appointment
NHS 111 by calling 111 (England & Wales) or NHS 24 on 08454 242424 (Scotland)
Samaritans on 116 123 (UK wide). If you are hearing or speech impaired, you can
dial 18001 before the helpline number to use the text relay service
text SHOUT on 85258 (UK wide)
“The absolute willingness to offer timely support to our beneficiaries has always been quite remarkable. Speed of response can be so very critical and the ability to step in when the need is pronounced can often be the deciding factor in terms of engagement.
'Strike while the iron is hot' is often the window of opportunity that statutory services are simply not able to meet and to a veteran, who’s told they may face months’ worth of waiting list, that’s a grim prospect.”
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